Deleting your account
Last updated: 22 October 2026
This page is for clients who use the booking app of a salon that works with Lexicon. The app carries the salon's name and is published by LEXICON TASKFORCE SRL.
How to delete your account
In the app
- Open the salon's app and go to Profile.
- Tap Delete account.
- Confirm the deletion.
The account is deleted automatically, without writing to us.
Without the app
If you uninstalled the app, you can delete your account here. We send a code by text message to the number you use in the app, and once you enter it the account is deleted automatically.
We deleted the account tied to this number. If you book again, you will create a new account.
If you no longer have the phone number
Write to us at [email] with the subject "Delete my account", your name and the salon's name. We answer within one month.
What is deleted
We delete your account in the app: your phone number, your name and the upcoming bookings made in the app. Loyalty points you collected are lost and can no longer be used.
[To confirm against the app: exactly which data is deleted.]
What may be kept
Visits you already made at the salon may stay in the salon's records for as long as the salon is required by law to keep them, for example for accounting. The salon decides about this data, so ask the salon about it.
[To confirm what the app keeps after deletion, and for how long.]
More about your data
What data we receive through the website and what your rights are is described in the privacy policy.